“Be brave enough to start a conversation that matters." – Margaret Wheatley

 

EDUCATION: HIGHER ED WORKSHOPS

ACTIVATION: OPEN IDEO SD CHAPTER

 

DESIGN THINKING FACILITATION & CULTURAL LEADERSHIP EXPERIENCE

 

March 2016 – Present | ELM, San Diego, CA

CLIENT EXPERIENCE DIRECTOR (Dec 2016 – present)

SR. CLIENT EXPERIENCE MANAGER/ RESEARCH & STRATEGY SPECIALIST (March – Dec 2016)

  • Lead internal company workshops for the improvement of company processes using Design Thinking methods.
  • Facilitate client workshops for the development of learning content and iterative development processes for high-profile.
  • Consult on best practices of Human-Centered Design/ Design Thinking for internal development and client initiatives.
  • Mentor team members to build awareness of HCD principles.
  • Advocate for the integration of Design Thinking process, such as co-creation, design research, and prototyping into the company culture.

 

September 2016 – Present | OpenIDEO San Diego Chapter, San Diego, CA

FOUNDER/ ORGANIZER/ FACILITATOR

  • Lead HCD education efforts, founding the first local San Diego chapter of OpenIDEO
  • Facilitate monthly community workshops, guiding participants through the HCD process, often for their first time.
  • Mentor organizers and group members in developing Design Thinking facilitation skills.
  • Awarded THINK 15 Prize for concept development and HCD process leadership on OpenIDEO global online platform.
  • Invited to facilitate Design Thinking workshop with IDEO for credit union employees at Co-op THINK 16 Conference.

 

ADDITIONAL FACILITATION & TRAINING EXPERIENCE

 

May 2012 – January 2014 | Berlitz & Live Institute, Florence, Italy

ESL CORPORATE TRAINER

  • Coordinated learning objectives for high-profile companies, such as General Electric, Selex ES, Menarini Pharmaceuticals, and Yves Saint Laurent, to ensure effective curriculum for personnel.
  • Performed teaching and training seminars based on basic neuroscience principles.
  • Increased student retention and successful completion rates from 75% to 98%. 
  • Developed innovative teaching methodologies to ensure understanding and increased knowledge base. 

 

March 2005 – January 2016 | USA & Florence, Italy

YOGA INSTRUCTOR (RYT)/ ADJUNCT DANCE INSTRUCTOR

  • Instructed corporate yoga sessions at The Asbury Park Press, Neptune, NJ
  • Initiated and developed yoga program for international university students, Istituto Lorenzo de'Medici, Florence, Italy
  • Instructed college-level Jazz Dance course for university students, Istituto Lorenzo de'Medici, Florence, Italy
  • Led open studio classes at Freehold Yoga Center, Freehold NJ & Radici Yoga, Florence, Italy
  • Taught donation-based classes for senior citizens at O'Neil Manor, San Diego, CA